Privacy Policy

Your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have about your data.

1. Information We Collect

When you interact with our services, we may collect:

• Name and contact information (email, phone)
• Profile details relevant to immigration consultations
• Information you voluntarily share during consultations or communications
• Basic analytics data (page views, device type, referral source)

2. How We Use Your Information

We use collected information to:

• Deliver consultation and advisory services
• Communicate with you about your inquiries
• Improve our content and services
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share limited information with:

• Verified third parties (employers, professionals) only with your explicit consent
• Service providers who help us operate the website
• Legal authorities when required by law

4. Data Security

We take reasonable steps to protect your information. However, no digital system is entirely secure, and we cannot guarantee absolute protection against unauthorized access.

5. Cookies & Tracking

Our website may use cookies to remember preferences and measure performance. You can disable cookies in your browser settings, though some features may stop working.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those third-party websites.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing at any time

8. Data Retention

We retain personal information only as long as necessary to provide services and meet legal requirements. After this period, data is securely deleted or anonymized.

9. International Users

Canada Decoded is based in Ontario, Canada. By using our services, you consent to the transfer and processing of your information in Canada.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our website.

11. Contact

For questions about this Privacy Policy or to exercise your rights, please contact us through the website.